Privacy Policy

Last updated: 15 January 2026

This Privacy Policy explains how prismledgerius ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

The data controller for your personal information is prismledgerius B.V., a company registered in the Netherlands with registration number NL18504963. Our registered office is located at Beukenlaan 131, 1393 XM Almere, Flevoland, Netherlands.

Data Collection

We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information collected automatically through your use of our website, and information from third-party sources where legally permitted.

Personal data collection occurs when you create an account, place orders, contact our customer service, subscribe to newsletters, participate in surveys, or interact with our website. We may also collect technical information about your device and browsing behaviour to enhance your experience.

Information You Provide

  • Name, email address, phone number, and postal address
  • Account credentials and profile information
  • Order history and payment information
  • Customer service communications and enquiries
  • Reviews, feedback, and survey responses
  • Marketing preferences and communication choices

Information Collected Automatically

  • IP address, browser type, and operating system
  • Device identifiers and technical specifications
  • Website usage patterns and navigation behaviour
  • Referring websites and search terms
  • Date and time of website visits
  • Geographic location data (where permitted)

How We Use Your Information

We use your personal data for various legitimate business purposes, always in accordance with applicable data protection laws. How we use your information depends on the services you use and your preferences, but generally includes providing our services, improving customer experience, and fulfilling legal obligations.

Our use of your data is based on legal grounds including performance of contracts, legitimate business interests, compliance with legal obligations, and your consent where required. We process your information to deliver the services you request and to enhance your overall experience with prismledgerius.

Primary Uses

  • Processing orders, payments, and delivering products
  • Providing customer support and responding to enquiries
  • Maintaining and improving website functionality
  • Personalising your shopping experience
  • Sending order confirmations and shipping updates
  • Detecting and preventing fraud or security issues

Marketing and Communications

  • Sending promotional emails about products and offers (with consent)
  • Providing personalised product recommendations
  • Conducting market research and customer surveys
  • Analysing customer behaviour to improve our services
  • Managing loyalty programmes and rewards

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping companies, and technology providers. These partners are contractually obligated to protect your data and use it only for the purposes we specify.

We may also disclose your information when required by law, to protect our legal rights, prevent fraud, or ensure the safety of our users. In the event of a business transfer or merger, your information may be transferred to the new entity, subject to the same privacy protections.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data retention periods vary depending on the type of information and the purpose for which it was collected. For example, we may retain account information for the duration of your relationship with us, while marketing data may be retained until you withdraw consent. When data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have several rights regarding your personal data. These rights are designed to give you control over your information and ensure transparency about how it is used.

Your rights include the right to access your data, correct inaccuracies, delete information, restrict processing, data portability, and object to certain uses. You also have the right to withdraw consent where processing is based on consent, and to lodge a complaint with a supervisory authority if you believe your rights have been violated.

Specific Rights Include

  • Right of Access: Request copies of your personal data and information about how it is processed
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Limit how we use your data in specific situations
  • Right to Data Portability: Receive your data in a portable format or transfer it to another service
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms to protect your data in accordance with EU data protection standards.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our systems promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this privacy policy, want to exercise your rights, or need to contact us regarding your personal data, please reach out to us using the contact information below. We are committed to addressing your concerns promptly and transparently.

Contact Us

Email: privacy@prismledgerius.pro

Phone: +31 365034296

Address: prismledgerius B.V., Beukenlaan 131, 1393 XM Almere, Flevoland, Netherlands

Business Hours: Monday-Friday, 9:00-18:00

For general enquiries not related to privacy or data protection, please contact us at contact@prismledgerius.pro.